Customer Services

  • Reading
  • £24,000 - £27,000 + Benefits GBP / Year
  • Salary: £24,000 - £27,000 + Benefits

The Opportunity:

As a Customer Services Executive, you will be responsible for managing the company’s extensive client base. You will deal directly with clients over the phone resolving any technical/ customer issue and resolving them. The business sell their products to a variety of manufacturers across the UK, therefore your role will be varied from day to day. Part of your role will include add on sales and up-selling different products however, this is not a pro-active sales role.

The Successful Candidate:

  • Excellent Customer Services skills
  • ANY technical experience would be beneficial, either mechanical, industrial or electrical
  • Analytical mind, able to resolve issues in a calm manner
  • Someone confident, outgoing and a solid problem solver
  • Excellent communication skills and able to multitask and prioritise workloads.
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